Technical skill sheet

Implementation of methods for the formalisation of experience and learning

  • Centre of research : MINES ParisTech, centre de recherche sur les risques et les crises - CRC
  • Prestation : Advice, assessment, training - Research and Development

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Know-how


Subject of the return of experience and organisational learning in the management of companies and institutions :
- Implementation of methods for formalisation of experience and learning
- Capitalisation on knowledge during exceptional events which go beyond the scope of planning and require adapting to changes

Applications


Management of companies, management of teams
Management of knowledge, Knowledge Management
Field of insurance, industrial safety
Management of crises in companies, vigilance, risk analysis

Equipment


Identification of the causes of malfunctions by the analysis of facts (debriefing sessions, interviews...) and learn the lessons (new instructions, organisational modifications...)
Methods of analysis in the fields of human and organisational reliability :
- CREAM (Cognitive REliability Analysis Method), analysis of the cognitive sources of failures in the creation of a task
- FRAM (Functional Resonance Analysis Method), analysis of the propagation of sources of variability within an organisation